FAQs

How long will it take to receive my order? Due to high demand, orders may take between 2-4 weeks to arrive.

Do you ship internationally? Yes, we do! Zaproos proudly offers international shipping to customers around the globe. Please note that shipping times and fees may vary depending on your location.

Where do you ship from? We ship our products from our headquarters located in [Location], ensuring that your orders are dispatched efficiently and reach you in a timely manner.

How can I contact Zaproos? We're always here to assist you! You can reach out to our customer support team via email at info@zaproos.com or by filling out the contact form on our website.

What payment methods do you accept? At Zaproos, we strive to make your shopping experience convenient and secure. We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is encrypted and protected at all times.

Can I change or cancel my order? We understand that plans can change, and we're here to accommodate your needs. If you need to modify or cancel your order, please contact us as soon as possible. Depending on the status of your order, we'll do our best to assist you with any changes or cancellations. Please note that orders that have already been shipped may not be eligible for changes or cancellations.

Will I be charged with customs and taxes? The prices displayed on our site are tax-free in Euro, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.